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Troubleshooting screen freezing during LIVE viewing
There are a number of things that can cause the problem to happen, the most common being your wifi's bandwidth. If you do not have a fast internet service, this could cause a problem. Other members of the household being online at the same time can also slow the bandwidth and may cause video viewing problems.
There are a number of things that can cause the problem to happen, the most common being your wifi's bandwidth. If you do not have a fast internet service, this could cause a problem. Other members of the household being online at the same time can also slow the bandwidth and may cause video viewing problems.
- If you are connected to the internet through a wireless router vs a modem, you can try rebooting either or both and that may improve the video viewing.
- The device that is being used may also impact the video viewing. Any devices such as a phone or Amazon Firestick, can be turned off to reboot, which may improve the video's performance.
- If you are using a computer, you may also try: 1) clearing the browser cache 2) checking for browser updates 3) checking for driver updates for video or network